minimum order requirement of $50.00 per order.
For cancellation of
custom product order, cancellation charges will be based on
costs incurred and commitments made by Cross Brothers Inc.
through the date written notice of the cancellation is received.
Freight charges are F.O.B. factory “prepaid and
added” to invoice.
Material custom manufactured will not be accepted for return.
Freight Damage Returns
Product returned for
repair must be authorized by factory prior to return. Returns
sent without a return authorization (RA) number will be refused.
Repairs will be charged at time and material plus 25%. Cross
Brothers Inc. is not liable for freight damage, and the buyer is
responsible for filing freight claims with carrier.
Net 30 Days or C.O.D.
Inc., manufacturer, warrants to the original purchaser of the
product that the product is free from defects in workmanship and
Warranty is not
applicable to product which has been repaired, altered, or
subject to accident, negligence, abuse or misuse.
Warranty, defective product must be rejected in writing to Cross
Brothers Inc. within thirty (30) days of receipt by original
purchaser and must be returned to Cross Brothers Inc., freight
prepaid by original purchaser. It is Cross Brothers Inc. sole
liability either to repair or replace, at Cross Brothers Inc.
option, the defective product. There are no other warranties,
expressed or implied.
product returned to Cross Brothers Inc. under the terms of this
Warranty must be accompanied by a return authorization (RA)
number assigned by Cross Brothers Inc. and information
indicating when and by whom the defect was first discovered,
nature of defect, and location of product at the time defect was
repair or replacement, product will be returned to original
purchaser, freight prepaid by Cross Brothers Inc.